Privacy Policy
We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. By using the website, you consent to the data practices described in this policy.
Information Collection and Use
1. Personal Information
We collect information about you when you provide it to us; this may include your name, email address, postal address, phone number, and any other details you choose to provide through forms on our website. We use this information to manage your requests, provide you with services you have requested, and to communicate with you directly about our activities, campaigns, and events.
2. Cookies and Tracking Technology
Our website uses "cookies" to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We also may use other tracking technologies such as pixels and web beacons to collect information about your interaction with our website and newsletters, including tracking the success of our campaigns and compiling statistics about website usage and response rates.
3. Analytics
We use third-party service providers, like Google Analytics, to monitor and analyse the use of our site. These third-party service providers have their own privacy policies addressing how they use such information.
How we use your information
Ecoaid uses the data we collect from you for various purposes:
- To operate and maintain our website
- To inform you about changes to our services and offerings
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To comply with legal obligations
Sharing of Your Information
We may share your information with third-party service providers to the extent that this is necessary to provide services to you. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Your Rights
Under the UK GDPR, you have a number of rights with respect to your personal information, including:
- The right to access, update or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
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